Goods Returned

If goods damaged, please inform us within 7 days after receiving the goods. Please contact us at 3902 3490 for further arrangement.

1. If you need to return goods, ordering persons are required to pay the delivery costs for replacing the goods.
2. During the process of goods return, the related gifts are required to be returned at the time.
3. Special price items, goods and gifts returns will not be accepted.
4. If customer does not request goods return within 7 days after receiving the goods, we assume the order transaction is completed. The company will not bear any legal responsibilities, and will not arrange goods replacements.
5. If you received the quantity of goods or goods do not match with the order, you can notify us within 7 days after receiving the goods. We would have to verify the contents of the order. If we identified it is caused by us, we will arrange for free replacement goods and the company will bear all additional delivery costs.
6. Goods once opened, we do not accept replacements.
7. In case of dispute, Just Med Limited reserves the right of final decision.